Processing your Personal Data:-
Collection of Personal Data: We may collect personal data about you and from you in the course of our business, including through your use of our website, when you contact or request information from us, when you engage our legal or other services or as a result of your relationship with one or more of our staff and clients.
Examples of sources from which we may collect personal data (by personal information we do not mean general, statistical, aggregated or anonymous information) which includes the following:
- Basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person;
- Contact information, such as your postal address, email address and phone number(s);
- Receiving your personal data from other members of the Company;
- Receiving financial information, such as payment-related information;
- Collecting personal data that you manifestly choose to make public, including via social media (e.g., we may collect information from your social media profile(s), to the extent that you choose to make your profile publicly visible);
- Obtaining your personal data when you provide it to us (e.g., where you contact us via email or telephone, or by any other means);
- Receiving your Personal Data from third parties who provide it to us (e.g., past employers; referees; and law enforcement agencies);
- We may, with your prior express written consent, conduct background checks, in accordance with the protections provided by applicable law;
- Information you provide to us for the purposes of attending meetings and events, including access and dietary requirements
- Identification and background information provided by you or collected as part of our business acceptance processes
- Collecting or obtaining personal data when you visit MBM website (“Site”) or use any features or resources available on or through our Site. When you visit our Site, your device and browser will automatically disclose certain information (such as device type, operating system, browser type, browser settings, IP address, language settings, dates and times of connecting to our Site and other technical communications information), some of which may constitute personal data.
- Any other information relating to you which you may provide to us
Creation of Personal Data: We may create personal data about you, from the personal information provided by you when communicating with us (like for example, when you fill out our information form). This personal data helps us to conduct our operations and manage our legitimate business interests. It may be there that you might provide us with details of your credit or debit cards or bank details in order to make any payments to us. Any such information (“Confidential Information”) shall be used only for the specific purposes for which it is provided.
Personal Data you provide about others: In some circumstances, you may provide us with personal data about others. Whenever you provide any such personal data, we rely on you to ensure that you have a lawful basis for providing such personal data to us, and that you have complied with applicable law and with the terms of this Policy. If you are unable to do so, please refrain from providing the personal data of third parties to us.
Lawful basis for Processing Personal Data: In processing your personal data in connection with the purposes set out in this Policy, we may rely on one or more of the following legal bases:
- we have obtained your prior express consent to the processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way);
- the processing is necessary in connection with any contract that you may enter in to with us or our clients
- the processing is required by applicable law;
- the processing is necessary to protect the vital interests of any individual; or
- we have a legitimate interest in carrying out the processing, which is not overridden by your interests, fundamental rights, or freedoms. Where we rely on this legal basis, our legitimate interests are:
- our legitimate interest in the management and operation of our business;
- our legitimate interest in the promotion of our business; and
- our legitimate interest in the provision of services to our Clients.
Processing your Sensitive Personal Data: We do not seek to collect or otherwise process your sensitive personal data, except where:
- the processing is required or permitted by applicable law (e.g., to comply with mandatory rules);
- the processing is necessary for the detection or prevention of crime;
- the processing is necessary for the establishment, exercise or defence of legal rights; or
- we have, in accordance with applicable law, obtained your prior explicit consent before processing your sensitive personal data (as above, this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way).
(F) How we obtain your personal information:-
We use your information for the following purposes –
- We collect information from you as part of our business acceptance processes and about you and others as necessary in the course of providing legal services
- We collect your personal information while monitoring our technology tools and services, including our websites and email communications sent to and from MBM.
- We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications
- We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publically available sources
- when you or your organisation seek legal advice from us or use any of our online client services;
- when you or your organisation offer to provide, or provides, services to us;
- when you correspond with us by phone, email or other electronic means, or in writing, or when you provide other information directly to us, including in conversation with our lawyers, consultants and staff;
- when you or your organisation browse, complete a form or make an enquiry or otherwise interact on our website or other online platforms;
- when you attend our seminars or other events or sign up to receive personal data from us, including training;
- by making enquiries from your organisation, other organisations with whom you have dealings such as former employers and educational institutions, or from third party sources such as government agencies, a credit reporting agency, information service providers or from publicly available records.
- To process payments;
- To recover any unpaid sums due to us.
(G) How long do we keep your information:-
The periods for which we keep your information will vary according to the purposes for which we use the information. Unless there is a specific legal requirement to keep your information we will not keep it for longer than necessary for the purposes for which the data was collected or for which it is to be further processed. Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and MBM business purposes.
(H) How we use your personal information:-
MBM collects and processes personal information about you in a number of ways, including through your use of our website and in the provision of services by us. We use that information:
- To provide and improve this website, including auditing and monitoring its use;
- To provide and improve our services to you and to our clients, including handling the personal information of others on behalf of our clients;
- To provide information requested by you;
- To promote our services, including sending legal updates, publications and details of events;
- To manage and administer our relationship with you and our clients;
- To fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims;
- To perform a contract, such as engaging with an individual to provide legal or other services;
- For the establishment, exercise or defence of legal claims or proceedings;
- To comply with legal and regulatory obligations;
- For legitimate business purposes.
(I) DISCLOSING YOUR INFORMATION TO THIRD PARTIES:-
We may share your personal information with third parties in the following ways –
- with third parties including certain service providers we have retained in connection with the legal services we provide, such as barristers, consultants, mediators, or experts and other legal specialists such as law firms for obtaining specialist or foreign legal advice, translators, education evaluation services, couriers, or other necessary entities;
- if we have collected your personal data in the course of providing legal services to any of our clients, we may disclose it to that client, and where permitted by law to others for the purpose of providing those services;
- on a confidential basis with third parties for the purposes of collecting your feedback on the firm’s service provision, to help us measure our performance and to improve and promote our services;
- with companies providing services for money laundering and terrorist financing checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal data is shared;
- with Courts, law enforcement authorities, regulators, government officials or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process;
- with service providers who we engage within or outside of MBM domestically or abroad, e.g. shared service centres, to process personal data for any of the purposes listed above on our behalf and in accordance with our instructions only;
- if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets to whom we assign or novate any of our rights and obligations;
- where it is necessary to do so to protect or defend our legal rights or the legal rights of others;
(J) HOW WE PROTECT YOU INFORMATION:-
The secure server software encrypts the information that you input before it is transmitted to us. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with statutory data protection requirements. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.
A cookie is a piece of information that is stored on your computer’s hard drive by your web browser, or stored as a temporary object in your web browser for the time of that connection.
During your visits to our respective site, we allocate cookies for our services. These cookies will hold information collected during your registration and will allow us to recognise you as a web visitor and provide you with the services you require. The type of cookie that we use is known as a ‘session-based’ cookie and is allocated to your computer only for the duration of your visit to our web site. The second type of cookie is known as a ‘persistent’ cookie. These cookies will remain on your computer for a period of time set for each cookie.
(M) YOUR LEGAL RIGHT:-
Subject to applicable law, you have a number of rights regarding the processing of your personal data, including:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
You also have the right to request that inaccurate information is updated or erased.
All requests to exercise your rights in relation to your personal information should be sent by email to firstname.lastname@example.org.
If you are unhappy about the way in which we have used your personal information please let us know by contacting email@example.com and we will try to resolve your complaint. If we are unable to resolve your complaint to your satisfaction you may lodge a complaint with the Information Commissioner’s Office.
(O) CONTACT DETAILS:-
If you have any questions, comments and requests regarding this Notice please contact us by sending a letter to MBM Solicitors, Privacy Team, 183A- Fisrst Floor, South road, Southall –UB1 1SQ.
MBM Solicitors have designated MrFahmy Mohideen Bawa Mohamed, a Solicitor and Principal of MBM Solicitors, as the Data Protection Officer (DPO) being responsible for the protection of clients’ personal data.
Clients of MBM Solicitors who are not satisfied with the manner in which their personal data is collected, stored, used or retained may in the first place submit a complaint to the Data Protection Officer (DPO) at firstname.lastname@example.org.
Clients of MBM Solicitors who are not satisfied with the manner in which their personal data is collected, stored, used or retained and who fail to receive satisfactory response from the Data Protection Officer (DPO) have a right to submit an official complaint to the Information Commissioner’s Office (https://ico.org.uk/).
Our Registration Number is: ZA270416